AeroGrow AeroGarden Review - Read Before Purchasing
Feb 05, 2008 by Admin | Filed in Reviews | 40 Comments
The AeroGrow AeroGarden is an aeroponic indoor garden built by AeroGrow International.
What is Aeroponics? Aeroponics is a dirt-free growing method in which plant roots are suspended in air within a 100 percent humidity, highly oxygenated growing chamber. The roots of the plant are bathed in ideal amounts of water, nutrients, and oxygen to create plants that are healthier, grow faster, and have a higher nutrient content than if grown in soil.
Aerogarden Parts and Setup:
The main piece is the base which contains the electronics. An extension arm with adjustable height settings plugs into the base. The next piece is the water reservoir with areas in the top where the grow pods are placed. Included are two grow bulbs or “daylight spectrum bulbs” which plug into the top hood piece. The underside of the hood piece has a reflective coating to scatter the light across the Aerogarden. The hood snaps into the extension arm. Setup was very simple.
The AeroGarden comes bundled with an herb seed kit which includes Italian Basil, Cilantro, Mint, Dill, Oregano, Chives, and Purple Basil.
AeroGarden Assembled:
Salad Greens Salad Bar Series Seed Kit Contents:
In the package are 7 grow pods with seeds that are seated between foam with openings for the leaves and roots to grow. Also included are 7 plastic domes to keep in humidity during germination. There is also a box that includes nutrient tablets, as well as an instruction manual. The kit contains 7 varieties of lettuce which include green leaf, green summer crisp, red leaf and red butterhead lettuces.
Planting - Grow Pod Closeup:
I placed each grow pod in each of the holes at the top of the water reservoir. I then pushed on the plastic dome over each.
Planting Finished:
The front of the water reservoir has a lid that you lift up to add water to the tank. In the tank is a water fill line. Since I have a water softener that makes the tap water too salty, I filled the reservoir with bottled water from a jug. I then added 2 nutrient tablets that were labeled as starting nutrients. I then made sure the extension arm was set into its lowest position as to keep the bulbs closest to the seeds.
The Starting Nutrients:
After adding the nutrient tablets to the filled reservoir, I plugged the Aerogarden in. The 2 grow bulbs lit right up, a green light lit up on the base, and the pump started up. The pump pulls the water up and drips it over the seeds it seems.
On the base is a select button. By pressing it you can select which type of plant you are growing. I pressed the button until the green light was beside where it said salad greens.
The lights stay on for 16 hours! and they are incredibly bright. The good thing is that there are easy to follow instructions included on how to set the lights to turn off at a certain time each day. If you want the lights to turn off at 11pm, wait until 11pm, press the button labeled “lights” and hold it down. The green light next to where it says “salad greens” will start blinking. When it does this, you just release the lights button. In about 9 seconds the 2 grow bulbs will turn off, and will now always turn off at 11pm.
4 Days Later:
All grow pods have sprouted. Some plants were close to touching the plastic domes so I removed them.
Closeup:
1 Week Later - Purple Spots Are Appearing:
Purple spots began appearing on almost all of the leaves. I figured this may be normal since there is red butterhead lettuce as one of the lettuce varieties. My other thought was that it could possibly some kind of infection or fungus in the plant. So I found the 800 number for Aerogrow and gave them a call.
Aerogrow Aerogarden Customer Service Experience:
I gave them a call to find out if the purple spots on the leaves was normal or not. However, no one answered the phone. It was the correct number, but it just rang and rang for 5-10 minutes. I hung up and decided to just send them an email and attach a couple pictures of the purple spots. I sent them an email on Jan 8th 2008, and didn’t receive a reply back until Jan 23 2008. Over 2 weeks to receive an email response back. On a positive note, the email response did answer my question fully.
Their response was that purple spots are normal. It’s just the red leaf and red butterhead lettuces and that in another week or so, differences in lettuce varieties should become more noticeable.
Built In Computer:
Every 2 weeks the base lit up to tell me to add 2 more nutrient tablets. The add water light also came on once, but since then I’ve been adding water daily. Once the tablets are added you just hit the reset button to start the 2 week countdown in the internal computer.
2 Weeks Later:
First Salad:
The lettuce tastes great, it’s crisp and very green too. A month after planting, based on growth you can easily have a side salad every other day. The extension arm continually has to be raised if you skip making salads as the leaves grow up to touch the bulbs. (Scroll down for Review Conclusion)
Other Seed Kits Available:
Herb Kits:
French Herb (Chervil, Sorrel, Marseille Basil, Parsley, Sage, Savory and Chives).
Gourmet Herb (Thyme, Chives, Italian Basil, Purple Basil, Dill, Mint and Parsley).
Holiday Herb (Includes parsley, oregano, thyme and sage).
International Basil (Includes Lemon, Thai, Napolitano (Italian), Marseilles (French), Genovese (Italian), Globe and Red Rubin.).
Italian Herb (including Basil, Garlic Chives, Mint, Savory, Italian Parsley, Oregano and Thyme.).
Japanese Herb (Mitsuba (2), Red Shiso, Green Shiso, Nira Chives, Cress and Shungiku (chrysanthemum).
South of the Border Kit (cilantro, epazote, globe basil, oregano, thyme, and parsley.).
Vegetable Seed Kits:
Cherry Tomato
Chili Pepper (2 kinds of Jalapeno (Mexican cooking favorite), two Red Fire (great for Asian dishes), and three Purple Super Hot (for color and punch) .
Green Beans
Salsa Garden (Cherry Tomato and Jalapeno) .
Snow Peas
Salad Kits:
Arugula
Baby Greens (Contains Tatsoi, Mizuna, Mustard, Kale and Komatsuna.)
Mesclun (Contains Mustard Greens, Endive, Mizuna, Tatsoi and lettuces.)
Romaine (Red and Green)
Salad Greens (This is the one I planted) (Green Leaf, Red Leaf, Red Butterhead and Romaine.)
Flower Kit:
Petunias (pink, purple, blue and white blooms )
Master Gardner Kit: Includes grow pods, domes, and nutrients. No Seeds. Allows you to grow any seeds you want supposedly.
Summary:
Pros:
Simple to setup. Easy to use. Fun. Quiet pump. Large number of seed kits to choose from. Fresh great tasting salad available to harvest a month after planting. No pesticides. No need to worry about E-Coli contamination you hear about in the news sometimes with bagged lettuce.
Cons:
Seed kits are about $20 USD. AeroGarden is around $150 USD. If your tap water is salty, water from store jugs is an added cost. Instructions state to replace bulbs every 6 months. Replacing two bulbs is $20 USD. The lettuce slurps up water quickly. The grow bulbs are insanely bright. Not an issue during the day, but at night, you really need some kind of curtain or cardboard box to block the light. Customer service seems pretty slow and unresponsive.
Conclusion: If you would enjoy watching food grow in your kitchen and the cost of the kits, water, and grow bulbs isn’t an issue, then I would recommend getting one. Its fun watching food grow in your kitchen. And knowing that it doesn’t have pesticides and such on it is great. The best place to get the Aero Garden would be amazon.com. Below is a widget linking to the product page:
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40 Comments
Feb 06, 2008
Feb 10, 2008
I’m an AeroGrow customer. I’ve got 4 units now and have been using the product for 18 months. I’ve had several interactions with Customer Service and they’ve always been prompt, both by phone and by email. Once I lost a batch of lettuce because the temperature in my apartment in the summer went above 80 degrees and the lettuce wilted (that clearly exceeded the acceptable temperature range in the instructions, but I handn’t considered what might happen). They told me that dropping some ice cubes in the water or setting up a fan would help, and ... they even sent me a free seed kit to replace the lettuce, which they didn’t have to do since it was my fault.
My main gripe is that I wish they would make it easier to use your own seeds by making the Master Gardener kit cheaper or offering the foam inserts for the as a seperate product to help keep the price down. That’s the only piece that isn’t really re-usable. Of course, that would cut their resale income on seeds, but it might help sell more units. As it is I’m not sure if you save money with this product, but it’s great to have fresh, pesticide-free lettuce ever-ready. If the seed kits were cheaper, it would be economical too over time.
Mar 22, 2008
Just wanted to say that my wife and I are having a lot of fun with our Aero Garden. We do have brown spots on our lettuce, which is why I was reading your blog. Glad to see that its normal. We’re looking forward to growing some herbs and vegetables. Thanks for your info!
May 02, 2008
I have been shopping for a large aeroponic fogging system for my son, whose neurologist recommends a non-toxic medicinal herb for treating his JME (x3 types of seizures).
While the aerogarden is far too small for his purposes, it’s perfect for an indoor kitchen garden. I look at the aerogarden from the perspective of a small-scale hydroponics gardener (I have multiple Hydrofarm, Earthbox, and home-made bubble bucket units planted with veggies & herbs).I’m thinking that the use of Grodan/Bcuzz rock wool plugs or Rapid Rooter plugs in a STERILIZED seed pod would do the trick just as well as their foam.
I use fish tank water for my hydro plants, which provides the proper ph as well as nutrients and beneficial bacteria, but I don’t think it would work in true AEROponic use. Hydro units use a drip or ebb/flow method, while the aero units use misters/foggers, which can spray 5 micron sized water droplets. Don’t know what size droplets the Aerogarden creates, but I suspect the algae in the fish water might grow and clog the misting nozzles. Also not sure how light-proof the Aerogarden root chamber is (light promotes algae growth).
If you’re planting your own seeds in rockwool or rapid rooters, or even in aerogarden’s grossly overpriced replacement foam plugs, there won’t be aerogarden tablets for your specific seeds, so you would need hydroponic nutrients. I’d stay away from the generic hardware garden center plant food and seek out nutrients specifically made for hydro/aeroponic uses. There are a lot of discount hydro specialists online, and the best are often hard to locate with the current money-oriented search engines.My personal favorites are hydroconnectionllc.com and discount-hydro.com for lots of hydro and aero products & information.
Jun 05, 2008
When these first hit the market I thought it was just hype. But I saw one in use at a friend’s house and was pretty impressed. I enjoyed the great pictures you got in this review.
Sep 18, 2008
Four days ago I finally plugged in the Aerogarden I received as a gift last year…why oh why did I wait so long?! It is so fun and easy. Already my salad greens are peeking up above the paper covers on the pods. I can’t wait until I can pick my first home-grown salad! Being in Alaska, the purchase and upkeep of the Aerogarden will most probably be a money saver for me. I’m already planning the purchase of my second Aerogarden, and dreaming of a third. After all, if you’ve got a homegrown salad you need a fresh, homemade salad dressing, and what is a salad w/o homegrown cherry tomatoes?! Happy growing!!!
Dec 26, 2008
DO NOT ORDER FROM THIS COMPANY. They promised Christmas delivery and I am still waiting….today is the 26th and I had no gift for my special person. The Customer Service is AWFUL! I waited on hold for 20 minutes and gave up. I called back and you could only leave your number (no message?!) and they called back 3 hours later! I sent an e-mail and the automated response said it would take a week to respond. What a nightmare. Very sad.
Dec 27, 2008
Unfortunately I too ordered from this company, ordered on the 14th where their website said order by the 17th for GUARANTEED delivery by the 24th…finally on the 22nd I received my tracking number that had a delivery date of the 27th and surprise it arrived today the 27th….two days too late for the person that it was bought for that lives in another city.
Their customer service is non-existent, I have received one email response that wasn’t automated. This was about 3 days after my initial order that reassured me that it would indeed arrive before xmas…since then I have tried calling the 800 number just to sit on hold for over thirty minutes before I gave up and just left my number…I am still waiting on that call back…...
Dec 27, 2008
John,
I am having the EXACT same problem. I ordered my AeroGarden on the 22nd and the website (and my confirmation email!) promised FedEx would deliver it by the 24th - which came and went. On the FedEx tracking site it recognized the tracking number, but it only said that package data had been received - and of yesterday (the 26th) it still had the same message. So I called FedEx and they basically told me that the information had been submitted and a label had been apparently printed out; however, they had never actually gotten the package from AeroGrow to even be sent out. I sent AeroGrow an email yesterday and called Customer Service this morning (and waited approx 40 minutes before giving up and leaving my phone number) and still haven’t heard a word. When the system didn’t arrive the 24th I was disappointed but had heard that the weather had completely overwhelmed FedEx and was trying to be understanding, but now it’s the 27th and FedEx never even had the package to begin with! I’m very upset.
Dec 28, 2008
SAME PROBLEM!!!!
I ordered on the 12th and didn’t receive a tracking number until the 22nd! This was supposed to be for Hanukkah (21st), but I was okay with Christmas delivery, as their guarantee said. My brother didn’t receive it until yesterday the 27th! I am absolutely not blaming Fed Ex, they didn’t receive the package until the 22nd! How can it take 10 days to mail something out? I want to call the newspapers or the news channels or the better business bureau or something! Can’t we do anything?

Hello!
Thank you for reviewing the AeroGarden on your very cool blog. I’m Lorraine, and I actually work at AeroGrow (BTW - loved your Quinoa and Sausage Stuffed Pumpkin recipe…).
Mostly I’m writing to apologize for the long response times you experienced from Customer Service in January. We had an unprecedented holiday sales season, and CS was overwhelmed for awhile after Christmas. We’re modifying our website to answer more questions up-front (including your “brown spots on lettuce” question), and have hired more staff. Hope you’ll forgive, and that you enjoy continuing success with your AeroGarden crops!